Staff FAQs

Frequently Asked Questions

1. How will staff be supported to do things differently under integration?

Local support networks will be put in place by Integration Authorities to ensure staff are engaged and are supported to continually improve the information, support, care and treatment they provide. The Scottish Government is supporting organisational development across a number of themes including: leadership; team building; improvement; locality planning; change management and joint strategic commissioning.


2. Will what I do on a day to day basis change?

It depends, some things will not change and some things will. The extent to which this is different will depend on what you currently do. Essentially, integration is about working together with your colleagues from other sectors to achieve better outcomes for people, for example sharing decisions, planning together and collaborating more.


3. Why is leadership so important?

We know that effective leadership influences improved outcomes for people and how services are delivered. To work effectively in an integrated way we need leaders at all levels to collaborate effectively and to drive forward change.


4. Will there be any support for new ways of working under the integrated arrangements?

NHS Education for Scotland (NES) and the Scottish Social Services Council (SSSC) are committed to supporting new ways of working and will:

  • Work with staff to build on what’s already working well locally, drawing on resources and assets that already exist.
  • Share their knowledge, skills and tools related to the five workforce outcomes and support staff to share their knowledge and experience.

Five workforce outcomes:

  • understand, promote and achieve better outcomes for people
  • engage in meaningful co-production with people and communities
  • affirm professional values and identity, and to take responsibility for career long development
  • demonstrate authentic and collaborative leadership behaviours
  • actively engage in locality planning and service improvement
  • Create opportunities for staff to further develop their skills, focused on what matters to the person, such as creating networks, making connections, building shared values and working with people and communities to produce shared solutions.


5. What will integration mean for my job if the service I work for is in the new Integration Authority?

There will be no change of employer as a result of the establishment of the new Integration Authority, so if you are currently employed by a Health Board or a Local Authority this will remain the case for the foreseeable future.

It is difficult at this stage to know precisely which or how roles will change in the long-term and this will become more evident as the integrated models of care develop. Where changes to ways of working are required, staff side representatives and individual post holders will be consulted. All staff are protected by their employer’s human resource policies regarding such issues as redeployment and organisational change.